My towel rail or radiator has an issue - what should I check?

If you are experiencing an issue with your towel rail or radiator, start by bleeding the radiator to see if this resolves the issue. It’s also a good idea to check the valves and the heating element (if applicable) to see if they need replacing.

Radiator valves, washers and fixing kits are available on our spares website. Simply find the product you have on the website, and it will show all compatible spare parts for your model.

To install any replacement parts, follow the installation instructions supplied with the radiator.