My shower tray moves or flexes when I step on it - what's wrong?

Movement means the tray isn’t fully supported, often due to uneven adhesive or missing bedding compound. To fix this issue, the best thing to do is to consult your installer, as investigating this issue could require uninstalling the tray.

DO NOT use expanding foam to fill the gaps, as it compresses over time and causes leaks.

If needed, please contact your retailer for further assistance or next steps.