My retailer is closed, how can I get help?

If the retailer you originally purchased your products from is now closed, there are a couple of ways you can get assistance:

• Our FAQs cover a wide range of queries and useful topics, from how to maintain your product to buying spare parts.
• Any of our retailers will be able to help. Find your nearest showroom here.
• If you have a guarantee claim, please raise a support ticket. Please note, we will need your original purchase invoice, a description of the issue and clear images to support. We are unable to deal with warranty claims without valid proof of purchase.
• If you are in need of spare parts, you can purchase them from our official spares website.