How do I make a claim on my guarantee?
Burlington products are covered by a comprehensive manufacturer’s guarantee against defects in materials and workmanship. To check your coverage:
- Identify your purchase date and locate proof of purchase
- Check the product’s guarantee length
- The warranty covers manufacturing defects – not wear from misuse of non-genuine parts
- Submit claims through your retailer or open a support ticket with us (photos and proof of purchase will be required)
More information on our guarantee policy can be found here.